THE DICELLO FIRM WEBSITE SUPPORT PAGE
i can't see some of the website content
Adobe Flash Player Problems
This website uses Adobe Flash technology. Without the Adobe Flash player installed on your
computer, you will not be able to use the forms on this site. This website will be updated with Flash from time to time. So, it is important that you install the player.
To install the player on your computer, follow the instructions at the secure Adobe website. It is easy to install. And it is a safe, secure addition to your system and is widely used in more than 90% of the computers today.
Adobe Reader Problems - "pdf" Documents
On occasion, this site will offer conent in ".pdf" format, and if you don't have the program to read them, you won't be able to view the content. The "pdf" format has become a web standard, and it is used in virtually every place that scanned documents are produced. In order to view these kinds of documents, you need a ".pdf" reader.
We recommend Adobe's Reader program. It is easy to install, safe, and a staple in today's computer world. For instructions on how to install Adobe Reader on your computer, follow the instructions at the secure Adobe website. Or click on the "Get Adobe Reader" icon (at right).
SOME BUTTONS OR navigation bars don't work
JavaScript
This website has, in some locations, been assembled with javaScript. This programming language allows for the buttons to work, the menu bars to highlight, and the date and time stamp to update automatically. It is a safe, secure technology. And you have to have it on your computer in order to enjoy the full features of this website.
If the buttons or navigation bars on this site don't work on your computer, it might mean that you have not installed the Java add-on to your computer. It's easy and safe to install. For instructions on how to install Java, follow the instructions at the secure Java webiste. Or click on the Java icon (at left).
Broken Links
Broken links, or disabled links, are another reason why buttons and bars might not work. During the re-building and re-design of this site, there are times when the administrator will disable buttons or bars. There are also times when information becomes unavailable and the link no longer functions properly. Sometimes your web page will show a "404 Error" code. This is normal and does not mean there is anything wrong with your system. Simply check back to see if the site link has been restored. When you check back, make sure you click on the "refresh" button of your web browser before you try the link. If the links are not repaired within a day or so, contact The DiCello Firm website administrator, and indicate where the problem is. Someone will get back with you shortly .